Managed Services

We are convinced of the added value of personal contact, so all of our employees are readily accessible. You’ll never need to wait in queue. Our expert and committed service desk staff is always ready to assist you as needed.

 

24x7 Support

Netvia offers support on all of their products. For every organization we have complementary service contract (SLA). We are available 24x7 to resolve outages and answer your questions.

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Service

Service is most important to us. When you call Netvia an engineer will answer you directly. Direct and personal attention is key to provide the customer with an excellent service.

Pro-active

Netvia responds to outages pro-actively. Often we already see the outage before the customer is aware of it. We will inform you and immediately get to work to resolve the issue. We can even remotely reboot your equipment for you thanks to our revolutionary SMS Remote Control Gateway.